Furmigo's Paw-some Shipping & "Happy Tails" Returns Policy! πΎ
At Furmigo, we're wagging our tails with excitement to get our amazing products into your loving hands (and paws)! We also want you to feel totally confident and purr-fectly happy with every purchase. Here's everything you need to know about getting your goodies and making returns!
βοΈ Shipping Your Furmigo Treasures! π¦
We know you're super excited to get your paws on your new Furmigo Magic Mitt (and who wouldn't be?!). We work hard to get your order to you as quickly and smoothly as possible, so you can start enjoying a cleaner home and happier pets right away!
Processing Time: Preparing Your Package with Love β€οΈ
Please allow 2 business days for our dedicated Furmigo team to lovingly prepare and package your order. Think of us as little busy bees, making sure everything is just right before it heads out on its journey to you!
Delivery Time: The Journey to Your Doorstep π‘
Once your order has been carefully processed and shipped, your Furmigo goodies typically arrive within 5-7 business days. We do our best to ensure a speedy delivery so you can start tackling that fur in no time!
Tracking Your Order: Watch It Go! πΊοΈ
Once your order embarks on its adventure, you'll receive a shipping confirmation email that includes a special tracking number. You can use this number to follow your package's journey every step of the way!
π Our 30-Day Happiness Guarantee & Returns! π
Your satisfaction (and your pet's enthusiastic approval!) is what truly makes our tails wag here at Furmigo. We're confident that our Purr-fectly Clean Magic Mitt will bring joy to both you and your furry companions. We want you to be absolutely delighted with your purchase β no "ruff" feelings here!
That's why we offer our 30-Day Happiness Guarantee. If for any reason your Furmigo Magic Mitt doesn't make you do a happy dance, you have a generous 30 days from the date of delivery to let us know and return it for a full refund.
"No Questions Asked" Refund Promise! β¨
We stand by our products! If you're not completely satisfied with your Furmigo Magic Mitt, we promise a full refund once we receive your item back in our hands. That's right β no fuss, no tricky questions, just a straightforward refund because your happiness matters to us!
How to Send Your Furmigo Back (If You Must! π₯Ί):
- First, Wag Our Way! Please email our friendly Furmigo Support Team at team@furmingo.net with your order number and let us know you'd like to make a return. We'll guide you through the simple steps!
- Pack It Up Properly: Make sure your item is safely tucked away in its original packaging (or similar protective packaging) to ensure it arrives back to us in tip-top shape.
- Your "Return Trip" Contribution: Please note that the customer will be responsible for covering the shipping cost to send the item back to us. We recommend using a trackable shipping service, as we can't be responsible for returns that might get lost on their way home.
Important Return Conditions: Keep It Good! β
To ensure a smooth and speedy refund process, please make sure:
The item must be in good, re-sellable condition upon return.
Returns are initiated within 30 days of your original delivery date.
You've contacted us before sending the item back for instructions!
Receiving Your Refund: Back to Your Paws! π°
Once your returned item arrives safely back at Furmigo HQ and passes a quick check-over, we'll process your full refund promptly. You can expect the credit to appear back on your original payment method within approximately 5-10 business days, depending on your bank or payment provider.
Got More Questions? Don't Be Shy! π
If anything is unclear or you just want to chat, our Furmigo Support Team is here to help! Send us a friendly message at team@furmingo.net, and we'll get back to you faster than a cat chasing a laser pointer!
